The Live Support Chat feature has been taken off my website. For those of you wondering why, here is a general breakdown of how people were using the live support.

In total, I received 82 incoming chat requests.

31 (37.8%) were from friends that had nothing website-related to talk about, and could have instant messaged me instead.

20 (24.4%) disconnected without saying anything.

18 (22.0%) were from people that called me gay, commented about my sexuality or appearance, stated how horrible my website was without justification, or asked for sexual favors.

10 (12.2%) were legitimate questions or comments about my website.

2 (2.4%) made death threats (guess who has their IP address).

1 (1.2%) said he dialed the wrong number.

The live chat wasn’t the only thing being abused, there were people leaving pointless offline messages as well. In total, I received 148 offline messages via the support interface.

94 (63.5%) were from the same person saying "R U GAY?" over and over again.

18 (12.2%) were friends talking about things irrelevant to my website that could have emailed me, left an offline instant message, or contacted me through a social networking website.

15 (10.1%) were spam or advertising for Viagra.

12 (8.1%) were from other people that called me gay, said my website sucked, or asked how long my penis was.

4 (2.7%) were death threats.

3 (2.0%) had to do with x10Hosting, which should have been posted as a support ticket on the official x10Hosting support site.

1 (0.7%) was a legitimate question related to my wesite.

1 (0.7%) was a link to child pornography on 4Chan. Poor girl doesn’t even know what she’s doing to herself.

Don’t expect live support chat to ever come back.